Job Description

Lock & Load Miami Machine Gun Range Hostess/ Sales Associate

One of Miami's Top Attractions

Starting Pay: $23.50–$27.00 per hour

How to Apply

Please email the following to application@lockandloadmiami.com AND angie@lockandloadmiami.com.

• Resume
• LinkedIn profile
• Instagram handle
• Portfolio (if applicable)

Position Overview

Lock & Load Miami is looking for an energetic, personable, and detail-oriented Hostess/ Sales associate to provide an outstanding guest experience. This role is the first point of contact for many visitors and is essential to creating a welcoming, informative, and memorable experience.

No prior firearms experience is required. We provide training for the right candidate.

Compensation & Benefits

• Starting pay of $23.50 per hour , with opportunities to earn up to $27.00 per hour
• Full-time employees are eligible for health insurance and additional benefits
• Full-time (40 hours/week) and part-time (20–30 hours/week) positions available
• Flexible scheduling, with shifts ranging from 1–5 days per week
• Employee discounts
• Professional development opportunities
• Paid training

Requirements

• Must be able to pass a criminal background check
• Able to lift up to 20 pounds and stand for extended periods
• Friendly, professional, and comfortable interacting with guests throughout the day
• Reliable with a strong work ethic
• Flexible availability, including evenings, weekends, and holidays

Preferred Qualifications

• Fluent in English (required); Spanish or additional languages are a plus
• Previous experience in hospitality, customer service, luxury retail, or tourism preferred
• Comfortable learning basic firearm safety and handling procedures (training provided)
• Professional phone etiquette
• Experience using POS systems and reservation software is a plus

Responsibilities

• Welcome guests and provide exceptional customer service from arrival to departure
• Explain available experiences, packages, and services with confidence
• Process sales using a restaurant-style POS system
• Schedule reservations and manage bookings
• Keep guest areas, retail space, classrooms, break room, and restrooms clean and organized
• Help maintain a positive, team-oriented work environment
• Learn firearm safety procedures and become knowledgeable about the firearms offered; competency is evaluated after training
• Assist with opening and closing duties
• Assist with basic social media engagement when needed

Schedule

Applicants should be available to work a flexible schedule that may include evenings, weekends, and holidays.

Operating Hours

• Monday–Friday: 12:00 PM – 8:00 PM
• Saturday: 12:00 PM – 8:00 PM
• Sunday: 11:00 AM – 6:00 PM

Training & Work Location

• Paid training provided
• This is an in-person position. Remote work is not available.

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